Prime Highlights
- Microsoft releases new AI capabilities for Dynamics 365 and Power Platform to continue improving business productivity.
- Outline areas of focus such as Copilot, supply chain AI, and low-code app development.
Key Facts
- Planning powered by AI, real-time analytics, and low-code app development on all platforms in 2025 release wave.
- Transformations designed to ignite digital transformation and customer and operating results.
Key Background
Microsoft recently held the Business Applications Launch Event to unveil innovation features that are soon arriving in Dynamics 365 and Power Platform. The 2025 launch is focused on AI embedding, driven by Microsoft’s Copilot, to power work automation, improve productivity, and improve business agility in finance, supply chain, and customer engagement activities.
AI-driven solutions are being used for better financial planning, budgeting, and performance reporting in Dynamics 365 Finance. Business performance analytics can be made accessible to businesses to consolidate data sources, offer end-to-end financial visibility, and enable faster, data-driven decisions. These kinds of solutions are designed to reduce manual workloads and increase reporting accuracy.
In supply chain operations, Microsoft is streamlining procurement and demand planning with Copilot, now providing actionable recommendations on the basis of real-time information. It enables purchasing agents to make timely, informed purchase decisions. An in-depth case study was Domino’s Pizza UK & Ireland, who successfully deployed these tools to improve inventory accuracy, reduce food waste, and enable sustainability efforts.
Customer relationship management is also revolutionized through Dynamics 365 Customer Insights and Sales updates. Copilot gives customer insight through deconstructing difficult data into marketing and sales actionable intelligence. Kodak Alaris, for instance, has leveraged these technologies to enable customized customer experiences, achieving enhanced visibility into customer requirements and optimizing operations from the inside out.
Second, Power Platform updates provide citizen developers with low-code capability that is simple to deploy. Users can build applications with Power Apps and automate processes with Power Automate—without needing to delve into more sophisticated coding capability. These capabilities are designed to make opportunities for innovation, drive responsiveness, and enable industry teams to respond to business issues quicker and more effectively.
Through this latest wave of launches, Microsoft re-commits to enabling organisations with the power to thrive in an AI-and low-code fuelled digital-first economy.
